SHOWER

FOR DEHYDRATED TREATS

• If possible, store treats in the refrigerator and keep them dry. Do not leave refrigerated treats in room temperature to prevent condensation.
• If not, store at room temperature in a cool, dry place.
• Feed within 4 months from date of manufacture.
• Supervise your pet when feeding.

FOR COOKED OR FROZEN TREATS AND MEALS

• Please store them in the refrigerator for up to 4 days, or frozen for up to 4 months.
• You may reheat before feeding but be sure to cool it down before feeding your pets.

(Unless specified otherwise.)

• All our meats and vegetables are cleaned, then sanitised in ozone before dehydration. Ozone is an effective antimicrobial that kills all known pathogens.
  
• All treats are packed in BPA free, food grade, recyclable zipper bags that are heat sealed with oxygen absorbents to prevent mold growth and rancidity.
  
• To ensure that bacteria is destroyed, our treats are made with a premium dehydrator with certified BPA free trays and screens with controlled low temperatures, to ensure treats are dehydrated according to the guidelines given by the USDA Meat and Poultry while still maintaining their nutrients.
  
• NO preservatives. NO artificial flavouring. NO colouring.
  
• Human grade ingredients only!

(Unless specified otherwise.)

FOR DEHYDRATED TREATS

• Free standard delivery for orders above $40.
• The default shipping method is via postal mail.
• We do not really recommend this for seafood, since most would crumble easily. Our seafood is also often oily even after days of dehydration, and we cannot guarantee that it will not go rancid after being under the sun with the mailman. Please do a self pick-up if you are not comfortable with this, or contact us to arrange for courier.

FOR COOKED OR FROZEN TREATS AND MEALS

• Free express delivery for orders above $140.
• Cooked and frozen items can only be sent via same-day courier or picked up in store. We take special care to deliver frozen food but due to our climate, it may thaw at an alarmingly fast rate even if we courier it in a foil bags & cooler boxes. Please do a self pick-up if you are not comfortable with this.
• Free express deliveries are only on Saturday & Sunday between 3-7pm.

FOR THIRD PARTY PRODUCTS

• Third party products are only eligible for free standard delivery with a min. spend of $140.

(Unless specified otherwise.)